Terms & Conditions

Welcome to Hallo Sara! These Terms & Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with and be bound by the following terms. If you do not agree with these terms, please do not use our website.

1. Introduction

  • Overview:
    • These Terms & Conditions govern your use of the website operated by Hallo Sara (referred to as “we,” “us,” or “our”). Our website address is www.hallosara.shop (referred to as “the Site”). By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these terms.
    • Hallo Sara reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. Your continued use of the Site after any such changes constitutes your acceptance of the new terms.

2. Eligibility

  • User Requirements:
    • By using our Site, you represent that you are at least 18 years old or that you are visiting the Site under the supervision of a parent or guardian. You agree to use the Site in accordance with all applicable laws and regulations.

3. Account Creation

  • Account Registration:
    • To access certain features of the Site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
    • You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. Hallo Sara reserves the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, false, or misleading.

4. Products and Services

  • Product Descriptions:
    • Hallo Sara strives to provide accurate and detailed descriptions of products and services on our Site. However, we do not warrant that product descriptions, images, or other content available on the Site are accurate, complete, reliable, current, or error-free.
  • Pricing:
    • All prices listed on the Site are subject to change without notice. While we strive to ensure accuracy, we reserve the right to correct any errors or inaccuracies in pricing or product information. In the event of a pricing error, we will notify you and provide you with the option to either proceed with the order at the correct price or cancel your order.
  • Order Acceptance:
    • Hallo Sara reserves the right to refuse or cancel any order placed on the Site for any reason, including but not limited to product availability, errors in product information, or suspected fraudulent activity. If your order is canceled, we will notify you and issue a full refund.

5. Payment Terms

  • Payment Methods:
    • We accept various forms of payment, including credit/debit cards and other payment methods as indicated on the Site. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
  • Payment Processing:
    • Payments are processed through secure third-party payment gateways. Hallo Sara does not store or have access to your full payment card details. You agree to pay all fees and charges associated with your order, including any applicable taxes.

6. Shipping and Delivery

  • Shipping Policy:
    • Orders will be processed and shipped in accordance with our Shipping Policy. Shipping times and costs will vary depending on the destination and shipping method selected at checkout.
  • Risk of Loss:
    • All items purchased from Hallo Sara are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

7. Returns and Exchanges

  • Return Policy:
    • Hallo Sara is committed to customer satisfaction. If you are not satisfied with your purchase, you may return eligible items in accordance with our Return and Exchange Policy.
  • Refunds:
    • Refunds will be issued to the original payment method used at the time of purchase. Please note that shipping costs are non-refundable, and you may be responsible for return shipping fees.

8. User Conduct

  • Prohibited Activities:
    • You agree not to engage in any of the following activities while using our Site:
      • Posting, transmitting, or distributing any material that is false, misleading, defamatory, or obscene.
      • Engaging in any activity that disrupts or interferes with the Site’s functionality or security.
      • Using the Site to transmit any unsolicited or unauthorized advertising, promotional materials, or spam.
      • Attempting to gain unauthorized access to any part of the Site, other users’ accounts, or Hallo Sara’s computer systems.
  • Intellectual Property:
    • All content on the Site, including text, graphics, logos, images, and software, is the property of Hallo Sara or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on the Site without our express written permission.

9. Third-Party Links

  • External Links:
    • Our Site may contain links to third-party websites or services that are not owned or controlled by Hallo Sara. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. We encourage you to read the terms and conditions and privacy policies of any third-party sites that you visit.

10. Limitation of Liability

  • No Warranties:
    • The Site and all content, products, and services provided through it are offered on an “as is” and “as available” basis without any warranties of any kind, either express or implied. Hallo Sara disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
  • Liability Limitation:
    • To the fullest extent permitted by applicable law, Hallo Sara shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to your use of the Site or the purchase of any products or services through the Site, even if Hallo Sara has been advised of the possibility of such damages.

11. Indemnification

  • Hold Harmless:
    • You agree to indemnify, defend, and hold harmless Hallo Sara and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your use of the Site, violation of these Terms & Conditions, or infringement of any intellectual property or other rights of any person or entity.

12. Termination

  • Termination Rights:
    • Hallo Sara reserves the right, in its sole discretion, to terminate or suspend your access to all or part of the Site for any reason, including without limitation, breach of these Terms & Conditions. Upon termination, your right to use the Site will immediately cease, and any data you have stored on the Site may no longer be accessible.

13. Governing Law

  • Jurisdiction:
    • These Terms & Conditions are governed by and construed in accordance with the laws of Germany, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Germany for the resolution of any disputes arising out of or relating to these Terms & Conditions or your use of the Site.

14. Severability

  • Enforceability:
    • If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent possible, and the remaining provisions of these Terms & Conditions shall remain in full force and effect.

15. Entire Agreement

  • Complete Understanding:
    • These Terms & Conditions constitute the entire agreement between you and Hallo Sara with respect to the use of the Site and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Hallo Sara regarding the Site.

16. Contact Information

  • Reach Out:
    • If you have any questions about these Terms & Conditions or need further assistance, please contact us at:

Thank you for choosing Hallo Sara. We appreciate your business and are here to serve you!